Being the largest comparison provider of cab operators across the UK, Finding a Cab enables you to find lowest possible price for the ride as per your requirements. You can use comparison of rides to find following offers from available cab operators:
Helpful tip for you is to look out for results of Finding a Cab and save your time!
You might be aware of sales offers available on different websites and the same can be availed at Finding a Cab on your trips. Sales offer is a discount from a cab service provider between 5% and 30%. These offers are available on Results page next to quote of a cab service provider. These service providers can put sales offer at any time.
Duty of care ensures safe traveling with Finding a Cab while being aware of the processes and policies in the industry. Fleet of Finding a Cab is rated by customers after being reviewed. Our team members review the performance of fleet weekly to notice issues if there are any. We can monitor progress of your trips from the booking to your drop-off at agreed locations. Customer service representatives are always available for your support and to respond to your concerns at any time of the day.
As per the English Law, children of more than 3 years can travel without child seat with Finding a Cab. But in case of a child of less than 3 years, you must inform your cab service provider about requiring a child seat soon after the booking.
In case you need minor adjustments including changes in date and time, you are requested to consider the following guide.
There are other methods to edit your date and time for booking:
We will require your Booking Reference Number along with the changes you require to assess if it is possible or you will be required to book your ride again.
For other changes including change in address, number of passengers and luggage, you may have to cancel your booking and book your ride again with changed specifications because:
A refund is possible only when you cancel your booking within the cut-off time as per your confirmation email. Cancellation of booking is possible through your account or Contact Us page.
The cancellations are processed through Finding a Cab only and not by informing the cab service provider. You must cancel your booking within the cutoff time as mentioned in your confirmation email to avail a complete refund. On receiving a cancellation after the cutoff time will not be entitled to refunds.
You can also cancel your booking through the option available on your account, confirmation email or Contact Us page.
You will soon receive an email for confirmation of your cancelled booking and will be automatically refunded.
You will receive contact details for the cab service provider once you make booking on your confirmation page and also on confirmation email.
If there are any queries related to booking , you are encouraged to contact your provider on immediate basis.
Facing the problem even after contacting your service provider, you should contact Finding a Cab through:
In every case, you should provide your reference number and we will respond to requests in 24 hours.
After completion of your journey with Finding a Cab, you will receive an email asking for rating your trip to ensure that selected cab provider fulfilled your requirements regarding your trop. You can also rate your trip through your account.
This review can help you in making decisions regarding selection of quotes for your future bookings
We monitor the performance of all registered cab service providers and your reviews help us to ensure the availability of quality fleet throughout the UK.
You are requested to rate your experience after completing your trips as it will help other passengers and us to enhance services.
You can access a PDF invoice for your bookings. There is an option of printing invoice that you will receive with confirmation email enabling you to download the invoice. You can also access your invoices through your accounts at Finding a Cab:
